Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco,
California. It provides customer relationship management (CRM) service and also provides a
complementary suite of enterprise applications focused on customer service, marketing
automation, analytics, and application development.
In 2020, Fortune magazine ranked Salesforce at number six on its list, "100 Best Companies to
Work For," based on an employee survey of satisfaction.
Salesforce's main services are tools for case, task and issue management. It also gives
customers tracking abilities for their raised cases and conversation features for social
networking Web sites, provides analytical tools and other services including email alert, Google
search, and access to customers' entitlement and contracts.They also partner with companies
like IBM, Accenture, and Saggezza to help integrate Salesforce's cloud-based services into their
businesses
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